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Outlook Mail

The Outlook Mail integration allows the AI to access your email in Microsoft 365, read messages, and help with email correspondence.

Capabilities​

With this integration, the AI can:

  • 📧 Read emails - View your inbox
  • ✍️ Draft emails - Prepare messages
  • 📤 Send emails - Send messages (if enabled)
  • 🔍 Search - Find specific emails
  • 📁 Organize - Move and categorize

Setting Up​

Step 1: Enable the Integration​

An administrator must first enable Outlook Mail in the admin panel:

  1. Go to Admin Panel > Integrations
  2. Enable Outlook Mail
  3. Choose which actions are allowed

Step 2: Connect Your Account​

As a user:

  1. Open the Settings in AI School
  2. Go to Integrations
  3. Click Connect next to Outlook Mail
  4. Log in with your Microsoft work or school account
  5. Allow the requested permissions

Usage Examples​

Once connected, you can ask the AI:

  • "What important emails did I receive today?"
  • "Draft a response to Kim's last email"
  • "Search for emails from the HR department"
  • "Summarize the thread about the project"
  • "Draft a professional follow-up email"

Permissions​

PermissionUsage
Read emailsView inbox and messages
Create draftsPrepare messages
Send emailsSend messages
Manage foldersOrganization
Send Permission

Direct sending is usually disabled by default. Administrators can enable this if needed.

Security​

  • ✅ Azure AD authentication
  • ✅ Same rights as your Outlook account
  • ✅ Complete audit log
  • ✅ Revocable via Microsoft account

Best Practices​

  1. Review drafts - Always check AI-generated emails
  2. Be specific - Give clear instructions for tone and content
  3. Confidentiality - Be careful with sensitive information

Integration with Other Microsoft Services​

Outlook Mail works seamlessly with:

  • OneDrive attachments
  • Teams meeting requests
  • SharePoint document links

Troubleshooting​

No Emails Visible?​

  1. Check that you're connected with the correct Microsoft account
  2. Verify the integration has read permission
  3. Check with your IT admin if API access is allowed

Draft Not Found?​

Drafts are saved in your Outlook "Drafts" folder. Also check the web version of Outlook.